Plan, manage, and record every detail of your operation, from anywhere.
With the goal of continuing to support the operation of communication network operators, we use our decades of expertise and experience as a provider of Operation and Maintenance services to bring to the market the Smart Workspot: an online platform for workforce management (WFM).
With software developed by Padtec, the platform allows for the integrated management of teams and response times and can be customized for each operation.
Moreover, the Smart Workspot offers an app with offline access, designed for the reality of fieldwork. It ensures that your teams remain productive even in remote locations or with limited connectivity, ensuring that data collection and work progress are updated.
Key Features_
- Create and pause operation-related tickets
- Attach files to open tickets
- Manage tickets by priority, teams, and responsible parties
- Create customizable workflows
- Manage contracts and response times for each activity
- Automatically record activities for history and audit consultations
- Create questionnaire templates to guide and record activities
- Offline access app